At Hilfmann Psychological Services, we recognize that privacy and confidentiality are fundamental to psychological care. We are committed to protecting the privacy of every individual who seeks our services and to handling all information in accordance with the highest professional and ethical standards.
Our Commitment to Privacy
Respect for privacy is one of the core principles of our practice. Whenever possible and appropriate, we provide psychological services in a manner that minimizes the collection of personal information.
Anonymous Services
Clients may receive psychological services anonymously. Unless identification is required by applicable law or is necessary to provide a specific service, we do not require clients to disclose their:
- Full name
- Date of birth
- Home address
- Employer
- Government-issued identification
- Other identifying personal information
Clients may choose to identify themselves only by a first name, initials, or a pseudonym.
Information We Collect
As a general rule, we do not collect or maintain personal identifying information about our clients.
We collect only the information that is voluntarily shared during professional communication or psychological consultations and only to the extent necessary to provide the requested service.
No unnecessary personal data is requested or retained.
Confidentiality
All professional communications are treated as confidential.
Information disclosed during psychological consultations is protected in accordance with professional ethical standards governing psychologists and psychotherapists.
Confidential information will not be disclosed to third parties without the client’s informed consent, except where disclosure is required by applicable law or where there is a serious and imminent risk of harm to the client or another person.
Clinical Records
Whenever feasible and clinically appropriate, our practice maintains records in a manner that minimizes personally identifiable information.
Where clinical documentation is required for continuity of care, supervision, or legal or ethical obligations, only the minimum necessary information is retained.
Payments
Where payment processing requires limited identifying information (for example, information required by banks or payment providers), such information is processed only by the relevant financial institution or payment service provider in accordance with its own privacy practices.
Hilfmann Psychological Services does not collect or retain financial information beyond what is necessary for accounting or legal purposes.
Disclosure of Information
We do not sell, rent, trade, or otherwise disclose client information to third parties.
Information may be disclosed only:
- with the client’s explicit consent;
- when required by applicable law;
- to prevent a serious and imminent threat to life or safety;
- when required by a lawful court order or other legally binding process.
Your Privacy Choices
Clients may choose the level of personal information they wish to disclose throughout the therapeutic process.
Except where identification is legally required, clients remain free to receive services anonymously.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in professional practice or legal requirements. The most current version will always be available upon request.
Contact
Questions regarding this Privacy Policy or our confidentiality practices may be directed to:
Hilfmann Psychological Services
Email: info@hilfmann.com
Phone: +374 93 550299
Professional Confidentiality Notice
Psychological services provided by Hilfmann Psychological Services are grounded in the principles of confidentiality, respect for client autonomy, and the protection of privacy. We are committed to collecting the minimum amount of information necessary to provide high-quality professional services, and whenever possible, we enable clients to receive those services anonymously.